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1. General Information

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• Harmony Farm provides equine therapy, animal-assisted activities, and wellbeing sessions for young people and individuals with Special Educational Needs (SEN).

• Participation is subject to these Terms & Conditions, which are designed to ensure safety, safeguarding, and clarity of responsibility.

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2. Eligibility

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• All participants must be booked in advance.

• Children and young people under 18 must have consent from a parent/carer/guardian.

• SEN participants requiring additional support must be accompanied by a responsible adult if advised.

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3. Health & Safety

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• Harmony Farm takes all reasonable precautions to ensure safety. However, working with animals and outdoor environments carries inherent risks.

• Participants must follow staff instructions at all times.

• Protective equipment (e.g., helmets, boots) must be worn as directed.

• We must be informed in advance of any medical conditions, allergies, or behavioural needs that could affect participation.

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4. Safeguarding & Behaviour

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• The farm operates a safeguarding policy to protect children, young people, and vulnerable adults.

• Respectful behaviour towards staff, animals, and other visitors is expected at all times. Aggressive, unsafe, or disruptive behaviour may result in immediate removal from the session without refund.

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5. Animals & Welfare

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• Interaction with animals will always be supervised.

• Participants must not feed, touch, or enter enclosures without staff permission.

• We reserve the right to restrict activities if animal welfare may be compromised.

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6. Liability

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• Harmony Farm holds appropriate insurance for its activities.

• We are not liable for personal injury, loss, or damage unless caused by proven negligence.

• Personal belongings are the responsibility of participants and visitors.

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7. Cancellations & Refunds

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• Bookings cancelled more than 7 days in advance will receive a full refund.

• Cancellations within 7 days are non-refundable but may be rescheduled at our discretion.

• In the event of bad weather or unforeseen circumstances, Harmony Farm may reschedule sessions or provide credit/refund.

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8. Data Protection

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• Any personal information (including medical details) will be kept securely and only used for the purpose of providing safe participation in activities.

• We comply with UK GDPR and data protection legislation.

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9. Photography & Media

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          No photographs of participants will be taken or shared without prior written consent.

• Visitors may take photos of their own children/young people, but must not include other participants without permission.

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10. Agreement

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By attending Harmony Farm, participants (and their parent/carer/guardian where applicable) agree to these Terms & Conditions.

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